How Hospitality Is Transforming The Serviced Office Sector

Elegant entrance hallway at The Auction Rooms Edinburgh featuring a modern checkered floor, stylish seating, and welcoming reception area

In recent years, the line between hospitality and the workplace has started to blur, giving rise to a new standard in office environments. The emergence of workplace hospitality, also referred to as office space “hotelisation”, reflects this shift, as companies seek to transform traditional work environments into inviting spaces that prioritise employee well-being and foster creativity.

Serviced Offices in Edinburgh, are embracing hospitality-inspired elements to offer a premium experience that blends comfort, productivity, and community. 

But what exactly does this shift look like, and why is it happening? Let’s take a closer look.

The Rise of Serviced Offices

The concept of Serviced Offices is no longer limited to a functional desk and high-speed internet. Today, businesses are drawn to workspaces that offer an elevated experience, much like what you’d expect from a high-end hotel. According to a report by Knight Frank on the Rise of Hospitality in Offices, hospitality-driven office spaces are setting new standards for user experience, incorporating concierge-level services and luxury amenities.

At The Auction Rooms, we are taking workplace hospitality to the next level by combining the building’s rich history and architectural significance with modern amenities, creating an environment that fosters both productivity and comfort. Here’s how:

Key Hospitality Elements In Serviced Offices

1. Concierge-Style Services

Much like a luxury hotel, premium serviced offices are now offering concierge services to meet the everyday needs of their clients. From managing meeting room bookings to organising business services, tenants are treated with the same level of care and personal attention that they’d receive at a five-star hotel. This trend was highlighted in an article by Envoy, where experts emphasise the importance of personal touches in creating a memorable workspace experience. 

At The Auction Rooms, our ATOM Concierge service embodies this commitment by offering tailored support and facilitating these conveniences on behalf of our members. This focus on ease and comfort allows our members to concentrate on what truly matters: their work and overall well-being.

2. High-Quality Amenities

Serviced offices have always offered basic amenities, but today's serviced offices are taking it a step further. At the Auction Rooms, tenants can enjoy fully equipped kitchens, premium coffee stations, wellness amenities, and a curated breakout space designed to encourage relaxation and social interaction. These hospitality-inspired elements transform the workspace from a mere office into a true hub of comfort and productivity.

3. Design-Driven Spaces

Design plays a pivotal role in hospitality, setting the tone for a welcoming and inspiring environment. This emphasis has extended to serviced offices, where modular furniture, movable partitions, and adaptable layouts are essential for accommodating various team sizes and activities. Thoughtful choices in high-quality furniture, interior styling, and lighting can dramatically shape workplace ambience, enhancing productivity and well-being.

At The Auction Rooms, the design takes full advantage of the historic charm of Georgian architecture, seamlessly blended with modern interiors that balance aesthetic appeal and functional use. This attention to detail creates a sophisticated atmosphere that impresses clients and inspires teams. Gensler’s Design Forecast offers additional insights into how hospitality elements are transforming office environments.

4. Flexible Meeting Rooms

Serviced offices are no longer just about desk space. Employees expect readily available and adequately set meeting spaces for productive sessions. With meeting rooms named The Whisky Room, The Gun Room, The Jewellery Room, The Art Room, and The Newtown Boardroom, The Auction Rooms offer versatile, well-equipped spaces with state-of-art technology and a tasteful interior, perfect for everything from team workshops to client presentations.

FMJ reports that flexibility in workspace offerings, such as adaptable meeting rooms, is critical in the evolving office market, allowing businesses to find the right setting for any occasion.

Why This Hospitality Crossover Matters

The introduction of hospitality-focused services into the world of serviced offices is more than just a trend—it’s a response to the evolving needs of businesses. Post-pandemic, the demand for flexible workspaces has surged, but companies aren’t just looking for flexibility; they want spaces that provide comfort, convenience, and a sense of community.

The crossover of hospitality into the office sector meets this need head-on by creating a "home-away-from-home" feel while maintaining the professionalism required in a business setting. This balance is especially important for businesses in premium markets like Edinburgh, where clients expect a higher level of service.

Experience The Difference At The Auction Rooms

As hospitality continues to reshape the serviced office sector, The Auction Rooms offers a prime example of how this approach elevates the work experience. Located in Edinburgh’s prestigious New Town, our premium serviced offices combine historic charm with modern convenience, offering concierge-level services, beautifully designed spaces, and a range of flexible options tailored to your business needs.

With offerings like Virtual Offices, versatile Venue Spaces, and state-of-the-art Meeting Rooms, The Auction Rooms fosters a welcoming environment centred on community, well-being, and exceptional amenities. Ready to experience a workspace that feels more like a five-star hotel than a traditional office? Reach out to our team to discover how we can create a tailored workspace solution that perfectly suits your needs and enhances your workday experience.

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